Every day, our team of enthusiasts makes a difference to residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Moreover, the success of COGIR Immobilier is based on the good teamwork between the various departments and on all the people who have joined the company for more than 25 years.
POSITION DESCRIPTION:
The Manoir Outremont is a private residence for seniors, has a job opportunity for a receptionist position! Working in residence is more than a job, it's a life experience. It is the possibility of being recognized, valued, of participating in the continuous improvement of the service and of making a significant difference in the daily life of the elderly!
ROLE AND GENERAL RESPONSIBILITIES:
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- Analyze the clients needs in relation to the available properties
- Answer and redirect calls
- Assist your immediate superior and other team members with their daily tasks and administrative duties
- Ensure adequate communication between staff on different shifts
- Greet visitors
- Maintain good relationships with the residents
- Monitor the integration of a new resident
- Open and distribute mail
- Respond to residents' needs quickly and efficiently
- Update different administrative forms and documents
EXPERIENCE AND QUALIFICATIONS:
- 1 year of relevant experience will be considered an important asset
- A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
- A good working knowledge of French and English, both oral and written
- A working knowledge of the software system Hopem (an asset)
- Customer service experience an asset
BENEFITS:
- Referral Program
- Free parking
- Uniform provided
- Sick days and time off for family obligations
- Employee Assistance Program
- Vacation
- Consistent schedule
- Free coffee, tea and herbal tea
- Human management approach
- On-site parking
- Terrace and picnic area for employees
- A welcoming and tight-knit team!